Marketing

Business, Marketing, Technology

Service Industries That Can Transform with harakaCRM’s AI-Driven Technology

November 8, 2024 Comments Off on Service Industries That Can Transform with harakaCRM’s AI-Driven Technology

As digital transformation accelerates across all sectors, service industries face a unique challenge: providing seamless, personalized experiences while managing high volumes of customer interactions. harakaCRM’s powerful AI technology is designed to meet these demands, helping businesses in a variety of service industries to streamline communication, enhance customer understanding, and drive satisfaction through multi-channel, data-driven insights. […]

Guides, Marketing, Technology

Leveraging Sentiment Analysis for Authentic Customer Insights

November 8, 2024 Comments Off on Leveraging Sentiment Analysis for Authentic Customer Insights

Customer feedback has always been essential for organizations to understand how they’re performing and what they can improve. Traditionally, businesses have relied on surveys to capture these insights, but surveys often fall short. Customers may rush through them, select arbitrary options, or simply not feel comfortable being fully transparent. Enter Sentiment Analysis, an AI-powered technology […]